OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
95 ratings and 78 comments received in the last 90 days.
17 February 2026
Brad and Laura exceptional, the delay from ordering is unacceptable but out of their hands
16 February 2026
Had a couple of issues with the e-signing process, but otherwise all staff very helpful and efficient.
03 February 2026
This is my 3rd mini from stratstone and have always delivered good service
02 February 2026
Great experience many due to Jamal who was our mobility guy at the mini showroom in Doncaster ,very friendly and knowledgeable and made a lovely coffee , answered all our questions and talked us through the process from start to finish,
23 January 2026
It was a very good experience from start to finish from Jake in sales who was so helpful to the admin staff who were great. Jake is a credit to Stratstone Doncaster. Thank you.
09 January 2026
Jamal was fantastic with keeping us informed on the progress of the purchase and very patient with many of my questions
06 January 2026
Fantastic service
02 January 2026
We had a good test drive and everything was explained clearly. We felt as if we were being looked after and not rushed into a decision.
25 December 2025
Jamal, our designated sales assistant was fantastic all the way through the purchase
01 March 2026
Some technical issues with e-signing process, but all staff efficient and very helpful.
28 February 2026
Very impressed with everything
28 February 2026
Completely satisfied, all the staff at Doncaster are really helpful and friendly
28 February 2026
Emily, Chloe and Lewis was great
26 February 2026
I was kept informed and made to feel like I could ask any questions as they arose and nothing was too much trouble. I was given options and solutions as well that made my experience overall very straightforward and pleasant
26 February 2026
Lewis kept us fully informed and was extremely helpful.
26 February 2026
Initially slight problem in communication but Mark came to the rescue and all sorted. As ever all the team Jake n Emily in particular were amazing
24 February 2026
Because they kept us updated by phone at all stages
24 February 2026
Thank you for my vehicle health check report and video. I note that whilst my car was in for its service/MOT on friday it came back with two scratches on the roof just above the drivers door (photos attached).
21 February 2026
Always very helpful,showroom very clean and inviting,staff always friendly and Stacie always helpful and goes that extra mile
FIND Stratstone Doncaster.
Address
- Wheatley Hall Road, Doncaster, DN2 4PE
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0130 2713743
Doncaster as well as surrounding areas including Scunthorpe, Rotherham, Barnsley and Pontefract
Address
- Wheatley Hall Road, Doncaster, DN2 4PE
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 0130 2713865
Doncaster as well as surrounding areas including Scunthorpe, Rotherham, Barnsley and Pontefract
25 February 2026
Was my first time buying a brand new car. All the staff at Stratstone Mini Doncaster made me feel very welcome. Went through everything. The salesman Jamal kept me updated via emails with regards to the delay on my car.