OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
88 ratings and 66 comments received in the last 90 days.
04 August 2025
Reece, our salesman, went above and beyond to find and deliver the car we were after in a short time.
04 August 2025
Service was smooth and straightforward
03 August 2025
I found it a very different experience, the salespeople being friendly and knowledgeable but virtually all the transaction was handled on-line. The only negative aspect was with the Mini website. Vehicles shown as available were not in stock.
03 August 2025
Salesman was police, knowledgeable and helpful
02 August 2025
I was kept up to date throughout the sale
01 August 2025
Very satisfied it came earlier then expected
22 July 2025
Amazing team
06 July 2025
Great communication throughout the process
02 July 2025
Excellant customer service from Bradley Allen and colleagues
13 August 2025
Free hot chocolate and place to sit. Staff friendly and helpful
12 August 2025
The free health check identified I needed some new wiper blades which I had suspected.
11 August 2025
Very impressed with the customer care Jake gave
11 August 2025
Very satisfied.
09 August 2025
Great staff kept me informed throughout
07 August 2025
Because team is now how a dealership team should work. In the past the customer care varied from ok to shocking!
07 August 2025
Very happy and satisfied
06 August 2025
Amazing, staff were helpful and kept in loop with progress
05 August 2025
Very Happy with stratstone only a small job but done in 30 minutes enough time for a coffee
04 August 2025
Seamless
05 August 2025
Helpful knowledgable staff. Made it easy for us