OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 74 comments received in the last 90 days.
03 April 2025
No issues at all - staff very accommodating to my individual work pattern - even offering to stay late to help if needed.
01 April 2025
Very helpful & not pushy. Friendly and the experience was stress free.
01 April 2025
Very professional service from start to finish
27 March 2025
Very good but not perfect
21 March 2025
From taking a test drive to returning to purchase I felt completely at ease with the whole process. As this was my first time buying a brand new car I was unsure about timings but it really was made simple for me.
10 March 2025
The salesman, Jake Bishop, went above and beyond to make this a positive memorable event and he has remained very helpful.
04 March 2025
Excellent service from everyone Very welcoming
25 February 2025
No time was wasted and the experience felt easy and low pressure.
23 February 2025
Professional and smooth
20 April 2025
Very good in general. Previously let down by damage to car
20 April 2025
Don't know where to start ,James was brilliant and nothing was too much trouble,Stacy was great getting my cameras fitted and showing me how it works with the app and I have to say coffee was good too,would not hesitate buying another mini from James
19 April 2025
Unfortunately they did not inform us that the Internet was down and could not remove the oil change icon . When I questioned this I was told by a receptionist oh just come back and we do it another time this costing us more in fuel ?? so not happy .
19 April 2025
Friendly & helpful staff.
16 April 2025
very busy but still saw to us straight away.
15 April 2025
Girls always friendly and helpful. Even though my car was booked in for all day appt they have managed to get it sorted really quickly
15 April 2025
Very googd, but very pricey
13 April 2025
Would have been 5 but the courtesy car want suitable for my daughters disability. Luckily it was just for a day
13 April 2025
No problems or issues, recall dealt with quickly and efficiently
13 April 2025
I like the videos.
08 April 2025
Again everything was spot on. Reece delivered my new car to me and set everything up so it was ready for me to drive away which was fab.