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Customer Reviews.

service

5

Friendly, helpful, informative and great customer service. Car comes back clean and I am updated throughput the day.

15 August 2019

sales

5

Staff went out of their way to help with all manner of the purchase process

13 August 2019

service

5

High expectations achieved in all areas

11 August 2019

service

5

Great service

11 August 2019

service

5

No problems whatsoever

08 August 2019

sales

5

The process was smooth from our initial enquiry through to the purchase and collection of our mini.

08 August 2019

service

5

Having had not so good experiences in the past with mini, really impressed by Jack and the team. Quick to reply, sorted issues promptly and efficiently and now really excited to receive my new mini.

08 August 2019

sales

5

Straightforward from start to finish. They couldn't have been more helpful

05 August 2019

service

5

Staff are knowledgeable & helpful. And my overdue service was fitted in at short notice while I was browsing new cars! Showroom comfortable & clean. I drove over 209 miles to use Stratstone Doncaster due to previous excellent service

03 August 2019

service

5

Problem with tyre valve sorted quickly and not appointment needed. Service department polite and very helpful

02 August 2019

service

5

Could not wish for any better. All Staff are brilliant and helpful-knowleagable-Re Mini Brand. Iam on my second Mini from New.my next one will also be a new mini. Thank you.

01 August 2019

sales

5

Made to feel welcome and we'll looked after

01 August 2019

sales

5

Great customer service from Bethany and the other members of the team. Friendly, good product knowledge, great deal. Everyone greeted us and said goodbye with a handshake.

30 July 2019

service

4

Didn't do a completely satisfactory job the first time but exceptional when I took my car back

29 July 2019

service

5

Job booked in quickly, loan car sorted, job done

29 July 2019

service

4

Polite, helpful and timely

27 July 2019

service

5

The staff are always friendly and helpful

26 July 2019

service

5

After booking my mini in on Monday 15 July, Hannah could not have been more helpful, and she kept me up to date with everything, great service, thank you Hannah.

25 July 2019

sales

5

Made me feel at ease nothing was too much trouble

24 July 2019

service

5

car was booked in quickly and i was kept up to date with what was happening with it throughout the day. very happy

24 July 2019

service

5

Very satisfied and kept completely in the loop about their service.

24 July 2019

service

5

Service was completed and complementary valet given to my car

24 July 2019

service

5

Always effective and efficient

23 July 2019

sales

5

We were treated very well at point of order and the collection day the unveiling of the car was very well done.

19 July 2019

service

5

Minor problem quickly identified, explained and the remedy expedited as quickly as possible. Full marks to James the service manager.

19 July 2019

service

5

Because I was completely satisfied, the end!

18 July 2019

sales

5

Great staff and very friendly atmosphere.

18 July 2019

service

5

Sorted every thing with no prob

17 July 2019

service

5

staff went out of their way to be helpful and friendly

17 July 2019

service

5

No pressure everything was do relaxing

15 July 2019

service

5

Great service , everything explained

15 July 2019

service

5

Excellent personalised service received from all personnel involved including the manager They took a keen interest in my purchase. They were well informed, courteous and helpful I felt that I was a valued customer on account of this

14 July 2019

service

5

friendly service

14 July 2019

service

5

Attention to detail, and explain what needs attending to if faults are found. Door to door service is great and appreciated

12 July 2019

sales

5

Was very satisfied with every aspect of the service I was given

12 July 2019

service

5

can't be beaten

12 July 2019

service

5

Every member of staff is helpful and friendly. The best customer service I have ever received! Thank you!!!

12 July 2019

service

5

Job done to a high standard (grille and spot lights fitted!.

12 July 2019

service

5

Nice refreshments

12 July 2019

service

5

Both Hannah and James always make me feel valued as a customer.

11 July 2019

sales

5

Completely satisfied Beth couldn't do enough for me, she let me know every step of the way when the car would be delivered to the garage and when I could pick it up. She went through everything with me in the car i wasnt sure about. She was brilliant

11 July 2019

sales

5

the staff were very helpful throughout the process.

10 July 2019

service

5

Always happy to help

10 July 2019

sales

5

Beth who was the sales rep i dealt with was absolutely fantastic and very prprofessional, I would feel very comfortable contacting her with any questions.

10 July 2019

service

2

Had both minis serviced in the last 2 weeks. On one the service counter was not reset so I had to come back(22 mile round trip). On the other there were inaccuracies in the health check. These were corrected but it feels that quality is slipping?

09 July 2019

sales

5

From day 1 of stepping into the centre it was a joy....helpful...thorough...always keeping me updated...wonderful customer service!!!couldn't fault it!!!

09 July 2019

sales

5

The staff were very friendly and helpful and not pushy at all .

09 July 2019

service

5

Excellent service Mini agreed to pay for computer replacement

08 July 2019

sales

5

Purchase and delivery not a problem. No pushy salesman, just honest helpful advice.

06 July 2019

sales

5

Lynda Charlesworth was amazing - no haggling and best price given. Always contacted you when promised. Always friendly - like buying a car off a friend. Thank you so much Lynda - an asset to the dealership in Doncaster