Staff were accomadating throughout
Staff were accomadating throughout
Excellent customer and sales service throughout. The insurance offer is fantastic too.
Dealt with a very sensible sales person Bethany Scott who talked sensible prices and fair deals from the outset, allowed the product to speak for itself and kept us up to speed during the process.
Efficient, fast, friendly.
Courtesy car needed more petrol and washer bottle was empty otherwise it would have been 5 star.
Pleasant and informal service. Car was ready at the agreed time and communication was good.
Friendly welcoming do what they say
Excellent service from seeing car to picking car up a few days later the staff kept in contact and kept you informed of the process involved.
Very Satisfied customer
The service was good and sales staff were friendly
Very professional sales admin and hand over staff. Could not have worked out better.
I've had three vehicles through Doncaster mini now and each time I've felt I've been provided with a good deal, good information and good customer service.
Linda updated me regularly and gave appropriate timelines and met them.
I was very satisfied with the service I received on the day staff were helpful
The dealership worked well as a team to delight me as a customer.
Very attentive staff, happy to help with any questions or comments.
Very friendly staff
Went in to sort why when my Samsung is plugged into the usb port it makes the display keep shutting down and restarting. It didn't do this for the mechanic! Still doing it, so can't use my phone with the car. Was suggested to switch to an iphone. No.
It was a lovely experience getting my new vehicle this is my 3rd mini I have purchased through mini Doncaster
It was so easy to change my car
Excellent knowledgable staff easy to talk too and friendly Beth kept us full informed well done Beth
The staff are so friendly, polite and knowledgable and they even valet your car after servicing- excellent
Great service. Friendly team. Welcoming environment
So helpful, and friendly and took time to make sure I got exactly what I wanted
Collected my car and dropped it off even though it was out of area and quick to respond to my queries and assist me at any time. All members of staff including the delivery drivers were fantastic and showed great customer service skills .
Easy to book at a suitable time. Friendly staff, helpful and informative.
Very good service, friendly polite and well mannered staff
On this occasion only contact with service department was over the phone
Everything taken care of as promised and excellent loan car provided as requested.
Great service loved the video sent to my email showing condition of car
Car ready on time and the coffee whilst I waited good
Friendly , helpful & not pushy
motobility very helpfull and friendly. everything wentsmoothly
THe service was professional and friendly. They do what they say in the timeframe they say. Very helpful.
Great service by hanna very friendly and knows what she is talking about when you ask her questions about the service
Very helpful from my first contact in relation to booking my service through to completion of the work.
They go above and beyond the requirements!'
We were happy with the service we received from Anna. Again I was disappointed that mini wanted me to pay for new break pads after only having done 11000 miles. Anna sorted this out thank you.
I have had a mini from the Doncaster showroom for a number of years now and have never had a reason to complain.
Very satisfied they got my car in the workshop first thing gave me a courtesy car and had mine finished within 8 hours
Beth the sales person was attentive, not pushy, new what I was looking for, and was honest when delivery was put back.
Kept up to date EVERY step of the way
Hassle free experience with everything completed ahead of time.
Good service, well looked after, good deal
Fault identified quickly. Courtesy car available if needed. Job done very quickly.