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Customer Reviews.

sales

5

Very good service

11 March 2019

service

5

Because I am satisfied with the service

10 March 2019

service

3

Ok but the £12 curtesy car hire is rediculous, especially when there was a fault with my car. Also we had to travel 40+ miles home and back the next day in the curtesy car which was terrible on fuel, only to be told it was probably bcos of our drivin

09 March 2019

sales

5

All staff there are great, I dealt with saleswoman Lynda this time and she was fantastic, a pleasure to meet her, very professional and extremely friendly.

09 March 2019

service

5

Service was undertaken very quickly

07 March 2019

service

2

Though problem was not of their causing, seeing as we have been good customers previously one would have expected the car to be returned to us in as good a state as they could make it. Shoddy service.

07 March 2019

service

5

Quick no messing done Service fast

05 March 2019

service

5

Friendly, lift to work, car washed foc etc

04 March 2019

service

5

Excellent service.

03 March 2019

sales

5

Every thing went so smooth even the staff at your MINI Centre was surprised

03 March 2019

service

5

Prompt and efficient

03 March 2019

service

4

Very informative and patient

23 February 2019

service

5

Offered a drink, very welcome.

21 February 2019

service

5

Could not have asked for better service. As soon as we explained the problem,everything was taken care of promptly and efficiently. James couldn't have been more helpful.

21 February 2019

service

5

Nice and easy to deal with

17 February 2019

sales

5

Helpful staff. Honest professional not pushy... helpful and easy.

16 February 2019

sales

5

Excellent service

15 February 2019

service

4

Efficient service. Wear & tear items overly expensive though.

13 February 2019

service

5

I was acknowledged the minute I walked in and a young man showed me to seating and made me a coffee. My car was ready quicker than the 2 hour advised. Unfortunately it couldn't be cleaned as the jet wash was frozen but I was offered to call in again.

10 February 2019

sales

5

The whole journey of buying my new car was excellent. Including all staff, the presentation of the showroom, the emails from mini as my car was in production, and the hand over very personalised

10 February 2019

sales

5

Excellent sales team

09 February 2019

sales

5

Special thanks to Lynda who kept me informed throughout the whole process. She went above and beyond to get me a great deal and deliver it smoothly. Handover was special too. You are made to feel like a VIP.

08 February 2019

sales

5

perfect couldn't ask for anything better if there was a 6 you would get it.

08 February 2019

service

5

Staff are very thorough

07 February 2019

sales

4

We would have given 5 stars if the delivery date had been to the original schedule.

07 February 2019

service

4

Servicing very efficient, I like the video they put on line.

07 February 2019

service

4

Great polite service

05 February 2019

service

4

Generally fine and quick, but when it came to collection on a Saturday I was told (at 12pm) that the showroom closed at 12:30 but when I got there just in time you were clearly not closing at all!

04 February 2019

service

5

Everything completed as described and on time

31 January 2019

service

5

Again answered all questioned asked and gave a lots detail into what they were explaining to us about the car.

28 January 2019

service

5

Straightforward experience with friendly helpful staff

23 January 2019

service

5

Let me know everything that was happening really helpful

23 January 2019

service

4

Prices are a lot higher than outfits such as Kwik Fit and smaller ocal companies.

16 January 2019

sales

5

Nice simple process.

15 January 2019

service

2

When I went to collect my car, because I didn't have my breaks done, I don't felt that staff were 'cold towards me'. It's human nature to get the best for my money and I don't expect to get over charged.

06 January 2019

service

5

Needed new rear break pads. Done for free as buying a new car. Had to ask though as wasn’t offered initially. Done Christmas Eve and they even cleaned the car.

04 January 2019

service

4

No Issues

04 January 2019

sales

5

Prompt service and support

27 December 2018

sales

5

very efficient and professional staff

27 December 2018

sales

1

If I wasn't now tied in I would not collect my car. I have no excitement nor interest in it now. The shine has completely gone and I only bought as I was there with my daughter who has no car at the moment!

27 December 2018

service

5

As above

27 December 2018

sales

5

All questions answered and plenty of time given to make the right decision for myself

27 December 2018

service

5

Did what they said when they said and undertook a major warranty problem re a computer failure. Reprogammed the car to my [personal preferences