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Customer Reviews.

sales

5

Easy, straightforward process with care and attention given at all stages

13 June 2019

sales

5

good handover.

11 June 2019

sales

3

Out of all the cars we have bought , this is the first time we have had a hand over team , a little impersonal would rather have the sales person who sold the car, as you tend to have a better relationship with them .

10 June 2019

service

5

Left car went shopping, kept in touch with any work needing doing

09 June 2019

service

5

As always top notch customer service

09 June 2019

service

5

Everything went to plan

07 June 2019

sales

5

I have enjoyed the experience .

06 June 2019

sales

4

Happy with the service received.

06 June 2019

service

5

As above

05 June 2019

sales

5

Very chilled out and the staff are not in your face trying to sell extra.

05 June 2019

service

5

Fixed my car quickly and kept me up to date with what they were doing

05 June 2019

service

5

Service done on time good communication

05 June 2019

sales

5

Really satisfied! I can't fault anything from arriving to look at second hand minis to leaving in my brand new one. The staff were all so lovely they couldn't do enough to help.

03 June 2019

sales

5

The car was delivered to my home address 4 days after completion (I live 3 hours away from the Mini I purchased the car from) which was amazing.

31 May 2019

sales

5

Always go0d

27 May 2019

sales

5

Very satisfied, no pressure to buy, all sales team were very helpfull and professional.

26 May 2019

service

4

Efficient

20 May 2019

service

5

Excellent customer service and customer experience provided. Previously had a bad experience with another MINI dealership but Stratstone Doncaster have been great.

16 May 2019

service

5

Because Nick Keane (Service Leader) really fought my corner in getting BMW to waive the £100 compulsory excess I paid in respect of a repair - this was very much appreciated

16 May 2019

service

5

No fuss - everything completed as promised and before the agreed time.

08 May 2019

sales

5

Loved the experience at stratstone mini Doncaster very good

28 April 2019

service

5

Great experience. Nothing was too much trouble. Car cleaned and handed back in tip top condition.

28 April 2019

service

5

Great customer care

22 April 2019

sales

3

Handover/ordering procedure was disjointed particularly the delivery of the new car

22 April 2019

service

3.5

Fabulous sales assistant who went above and beyond to sort out teething problems with the car and kept me informed at all times.

21 April 2019

service

5

frailly and helpful

18 April 2019

service

5

Everyone helpful and they do what it says on the tin ??

16 April 2019

service

4

Friendly staff, service completed efficiently.

14 April 2019

service

5

Quick - timings as they said

13 April 2019

service

5

Efficient

13 April 2019

sales

5

There is nothing negative I can think of, or improvements that could be made.

11 April 2019

sales

5

Friendly service.

11 April 2019

sales

5

Not pushing, let us make our choice , cared about our Needs and wants . Very impressed

07 April 2019

sales

5

Friendly helpful staff

05 April 2019

service

5

Hannah who served us was very good. Once the fault was diagnosed and it became apparent that we were facing a hefty parts bill she went out of her way to try and mitigate it. In the end we paid labour, BMW-Mini HQ agreed to pay for parts.

05 April 2019

sales

5

As above. I called a few dealers - the service at Stratstone Mini Doncaster was above & beyond all others.

05 April 2019

sales

5

Really good service and friendly staff

02 April 2019

service

5

Again purely due to the staff in the showroom /service desk

01 April 2019

sales

5

The whole process was very professional and customer orientated.

01 April 2019

sales

5

Great personal service from start to finish

29 March 2019

sales

5

Love the car and Beth and Jordan were superb

24 March 2019

sales

5

Straight forward handover (Thought i would of got flowers or prosecco as car places did but thats just my thoughts as never bought a new car) small gift would be a nice touch though

24 March 2019

sales

5

everything went very smooth everything i wanted i got

24 March 2019

service

5

good staff