Very good service
Very good service
Because I am satisfied with the service
Ok but the £12 curtesy car hire is rediculous, especially when there was a fault with my car. Also we had to travel 40+ miles home and back the next day in the curtesy car which was terrible on fuel, only to be told it was probably bcos of our drivin
All staff there are great, I dealt with saleswoman Lynda this time and she was fantastic, a pleasure to meet her, very professional and extremely friendly.
Service was undertaken very quickly
Though problem was not of their causing, seeing as we have been good customers previously one would have expected the car to be returned to us in as good a state as they could make it. Shoddy service.
Quick no messing done Service fast
Friendly, lift to work, car washed foc etc
Every thing went so smooth even the staff at your MINI Centre was surprised
Prompt and efficient
Very informative and patient
Offered a drink, very welcome.
Could not have asked for better service. As soon as we explained the problem,everything was taken care of promptly and efficiently. James couldn't have been more helpful.
Nice and easy to deal with
Helpful staff. Honest professional not pushy... helpful and easy.
Efficient service. Wear & tear items overly expensive though.
I was acknowledged the minute I walked in and a young man showed me to seating and made me a coffee. My car was ready quicker than the 2 hour advised. Unfortunately it couldn't be cleaned as the jet wash was frozen but I was offered to call in again.
The whole journey of buying my new car was excellent. Including all staff, the presentation of the showroom, the emails from mini as my car was in production, and the hand over very personalised
Excellent sales team
Special thanks to Lynda who kept me informed throughout the whole process. She went above and beyond to get me a great deal and deliver it smoothly. Handover was special too. You are made to feel like a VIP.
perfect couldn't ask for anything better if there was a 6 you would get it.
Staff are very thorough
We would have given 5 stars if the delivery date had been to the original schedule.
Servicing very efficient, I like the video they put on line.
Great polite service
Generally fine and quick, but when it came to collection on a Saturday I was told (at 12pm) that the showroom closed at 12:30 but when I got there just in time you were clearly not closing at all!
Everything completed as described and on time
Again answered all questioned asked and gave a lots detail into what they were explaining to us about the car.
Straightforward experience with friendly helpful staff
Let me know everything that was happening really helpful
Prices are a lot higher than outfits such as Kwik Fit and smaller ocal companies.
Nice simple process.
When I went to collect my car, because I didn't have my breaks done, I don't felt that staff were 'cold towards me'. It's human nature to get the best for my money and I don't expect to get over charged.
Needed new rear break pads. Done for free as buying a new car. Had to ask though as wasnt offered initially. Done Christmas Eve and they even cleaned the car.
Prompt service and support
very efficient and professional staff
If I wasn't now tied in I would not collect my car. I have no excitement nor interest in it now. The shine has completely gone and I only bought as I was there with my daughter who has no car at the moment!
All questions answered and plenty of time given to make the right decision for myself
Did what they said when they said and undertook a major warranty problem re a computer failure. Reprogammed the car to my [personal preferences