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Customer Reviews.

sales

5

Purchase and delivery were simple efficient and professional. Best experience of buying a car ever

03 October 2019

sales

5

Again staff were very helpful especially during the handover process.

29 September 2019

service

5

Good value too

28 September 2019

sales

5

When we picked the car up it was a lovely experience. No hanging around

27 September 2019

service

5

Satisfied

27 September 2019

sales

5

Third Mini, always excellent & friendly service from Stratstone Doncaster. I now live in BRIGHTON, but will always return to this dealership. Great communication, never pushy, gave me all the time (&info) I needed to make my decision.

27 September 2019

service

4

Did everything that needed going and on time

27 September 2019

sales

5

Communication was good throughout - I had calls after I had drove the call away to find out how everything was going etc

23 September 2019

sales

5

Great service especially from Bethany Scott

22 September 2019

sales

5

Bethany was an absolute pleasure to do business with! She was professional,approachable,friendly and extremely helpful. She understood exactly what I wanted from my vehicle.... Sammy was excellent at the hand over.Patient beyond words!

22 September 2019

service

5

Very easy to arrange and looked after me by transporting me to and from work.

21 September 2019

service

5

The girl on reception made us feel valued and not just another customer

17 September 2019

sales

5

Im very satisfied with the experience at the mini centre and collecting my new car how they had it wrapped for us to uncover a nice touch

17 September 2019

sales

5

Everything went very smoothly

16 September 2019

service

5

Very helpful and informative

14 September 2019

sales

5

Excellent service from start to finish

14 September 2019

service

5

Was on a tight timescale & Hannah did a great job getting the works organised & kept me informed all the way.

10 September 2019

service

5

Excellent customer service by the whole team

09 September 2019

service

4

Was unable to get a courtesy car which marred the experience

06 September 2019

service

5

The service was first class.

03 September 2019

service

5

Fantastic

03 September 2019

service

5

They are quick and efficient

02 September 2019

service

5

Friendly welcome from the service desk staff. The lovely young lady always welcomes me and takes good care of me. When the job is done she rings me promptly to collect my car. All the staff seem a friendly bunch and nothing is too much trouble.

02 September 2019

service

5

Good service, helpful staff.

02 September 2019

sales

5

Made my daughter feel special

28 August 2019

sales

5

Staff were very attentive and followed up after receiving the car. Loved the presentation and collecting the car!

24 August 2019

service

5

The staff were very pleasant & friendly, made me feel like a valued customer.

22 August 2019

service

5

Kept me updated with the car and what needed to happen

19 August 2019

service

4

Have to make a return visit as service indicator not reset

18 August 2019

service

5

MOT and health check were done on time and clear explanation was given as to what was done to the car.

18 August 2019

service

3

After the £600 all 4 tyres were replaced didn't think to give the wheels/alloys a clean. Was told the car would have a complementary clean. So then had to pay to have it cleaned as wasn't great.

17 August 2019

service

5

Friendly, helpful, informative and great customer service. Car comes back clean and I am updated throughput the day.

15 August 2019

sales

5

Staff went out of their way to help with all manner of the purchase process

13 August 2019

service

5

High expectations achieved in all areas

11 August 2019

service

5

Great service

11 August 2019

service

5

No problems whatsoever

08 August 2019

sales

5

The process was smooth from our initial enquiry through to the purchase and collection of our mini.

08 August 2019

service

5

Having had not so good experiences in the past with mini, really impressed by Jack and the team. Quick to reply, sorted issues promptly and efficiently and now really excited to receive my new mini.

08 August 2019

sales

5

Straightforward from start to finish. They couldn't have been more helpful

05 August 2019

service

5

Staff are knowledgeable & helpful. And my overdue service was fitted in at short notice while I was browsing new cars! Showroom comfortable & clean. I drove over 209 miles to use Stratstone Doncaster due to previous excellent service

03 August 2019

service

5

Problem with tyre valve sorted quickly and not appointment needed. Service department polite and very helpful

02 August 2019

sales

5

Made to feel welcome and we'll looked after

01 August 2019

service

5

Could not wish for any better. All Staff are brilliant and helpful-knowleagable-Re Mini Brand. Iam on my second Mini from New.my next one will also be a new mini. Thank you.

01 August 2019

sales

5

Great customer service from Bethany and the other members of the team. Friendly, good product knowledge, great deal. Everyone greeted us and said goodbye with a handshake.

30 July 2019

service

4

Didn't do a completely satisfactory job the first time but exceptional when I took my car back

29 July 2019

service

5

Job booked in quickly, loan car sorted, job done

29 July 2019

service

4

Polite, helpful and timely

27 July 2019

service

5

The staff are always friendly and helpful

26 July 2019

service

5

After booking my mini in on Monday 15 July, Hannah could not have been more helpful, and she kept me up to date with everything, great service, thank you Hannah.

25 July 2019

service

5

Very satisfied and kept completely in the loop about their service.